I'm a manager, a sales/office manager of sorts. I pride myself on my ability to create a connection with a potential client over the phone. Based on my initial call and the connection I've created I am opening a door for one of my agents... I typically have more than a foot in... more than likey my leg, up to the thigh is holding the door open. I pass said client on to an agent I feel will follow up and build on that connection... 90% of the time I am disappointed.
HOW THE HELL CAN I GET SOME REAL HELP?!
I don't want the car salesman attitude, I don't want the I'm too busy I can't keep up excuses, I don't want the lazy, the prima donna's, the whiney adult babies... I want people who know how to provide real service. Who can speak and WRITE English... I want agents that I can feel comfortable passing a family moving from accross the country to a place they've never been.
I want clones of myself.
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